Terms and Conditions

Cancellation Policy (current till April 30, 2020)

• Cancellations made more than 24 hours from the date of arrival are not subject to a cancellation fee
• Cancellations within 24 hours of the date of arrival are non-refundable and will be charged the full amount of the reservation
• Special cancellation policy for the King-Jacuzzi room: 
  • Cancellations made 7 days or more prior to the date of arrival are not subject to a cancellation fee
  • Cancellations within 7 days of the date of arrival are non-refundable and will be charged the full amount of the reservation

Deposit and Cancellation Policy (applicable: May 1, 2021 onwards)

• A 50% deposit is due upon booking, with the remaining balance due within 7 days of the date of arrival
• Cancellations made 7 days or more prior to the date of arrival are not subject to a cancellation fee 
• Cancellations within 7 days of the date of arrival are non-refundable and will be charged the full amount of the reservation
• If you leave early, you are responsible for your entire stay
• These policies are not applicable to special group reservations

Pet Policy: 

We are pet friendly! If you plan to travel with a pet, there will be a $39 pet fee per pet per night. The maximum allowable number of pets per room is two. Please let us know in advance as we have designated rooms for guests with pets. There will be a $150 charge if you do not inform us about your pet.

Smoking Policy:

All our rooms are non-smoking.

Hours:

• Check-in time: 4PM
• Check-out time: 11AM
• We have 24-hour front desk 

Age Policy: 

The minimum age requirement to check-in is 21. All guests under the age of 21 must be accompanied by an adult.

Room Occupancy:

• Children can stay free if they are 12 years and below. Two children under the age of 12 can stay free per room. 
• The maximum number of adults per room is as follows:
  • King room: 2 adults
  • Two Double Beds: 2 adults + one additional adult (max: 3)
  • King-Jacuzzi room: 2 adults + one additional adult (max: 3)
  • Deluxe Studio: 3 adults + one additional adult (max: 4)
  • Two-Bedroom Luxury Suite: 4 adults + one additional adult (max: 5)
• The charge for an additional adult is $39 per room per night.